Covid Cancellation & Procedures
We will refund 100% of your booking fee if you have any COVID-19 related health problems or are subject to any government induced COVID-19 related travel restrictions.
Before you board the ship
If you have an EU digital COVID vaccination certificate showing you have been fully vaccinated with an EU approved COVID-19 vaccine at least 14 days before you sail, or an EU COVID recovery certificate showing you have recovered from COVID-19 no less than 11 days and no more than 180 days of when you are due to travel:
- you do not need to have a COVID-19 test to board the SMM. Be prepared to show a digital or paper copy of your COVID vaccination or recovery certificate when you embark.
If you do not have an EU digital COVID vaccination certificate showing you have been fully vaccinated with an EU approved COVID-19 vaccine at least 14 days before your voyage with the ship, or an EU COVID recovery certificate showing you have recovered from COVID-19 no less than 11 days and no more than 180 days of when you are due to travel:
- you will need to take a COVID-19 test
- this can be an RT-PCR test taken within 72 hours of departure, or an antigen test taken within 48 hours of departure. If you have an antigen test, make sure it meets the standards set out in the EU common list of Rapid Antigen Tests
- check your test result identifies the type of test taken and gives your name, date of birth, the date and time the sample was collected and the date of the result
Pre-boarding isolation
All guests are asked to take all reasonable measures to minimize potential exposure for a period of 72 hours before joining the SMM. These measures include avoiding large gatherings of people in enclosed areas, and avoiding high risk areas and countries as defined by the Centres for Disease Control and Prevention.
Compliance to COVID-19 policy
All guests will be required to follow the standard operating procedures onboard; these include the onboard COVID-19 screening, sanitation and separation measures. You will be required to sign a policy acceptance form before boarding. Any guest or crew not complying fully to these guidelines at any point during the voyage may be required to disembark at the first available port at their own cost.
Screening
All guests will be required to have their temperature taken prior to boarding and regularly throughout the voyage
Face masks
Masks should be worn when moving around communal areas inside the ship
Sanitization
All guests will be required to sanitize hands and shoes before boarding
Alcohol gel will be placed at the entrance to all communal areas and on deck, and we ask all guests and crew aboard to sanitize regularly
All surfaces and handrails will be sanitized twice daily
All tables will be sanitized before and after use
Voyage alterations
If COVID-19 related travel restrictions prevent us from stopping in certain ports we will do our best to plan alternative port stops within the existing voyage plan.
Travel insurance
We strongly recommend that you purchase travel insurance to protect you from any losses stemming from unforeseeable circumstances during your voyage. Please check with your insurance provider that your policy will cover COVID-19 related illness and repatriation.